Privacy policy

Last updated: October 6, 2026

Section 1. What information do we collect?

When you purchase something from our store, create an account, sign up for email or text messages, contact us, or otherwise interact with us, we may collect personal information that you provide, such as your name, email address, phone number, billing and shipping address, order information, and communications with us.

When you browse our store, we and our service providers may automatically collect certain information about your device and how you use our website. This may include your internet protocol (IP) address, browser and device information, referring website, pages and products viewed, searches, interactions with our website, shopping cart activity, and information about purchases.

We may collect this information through cookies, pixels and similar technologies.

Payment information is processed by Shopify and/or our payment service providers. Activist Skincare does not directly store your complete payment card information.

Email marketing: With your permission, we may send you emails about our products, offers, company news and other updates. You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.

Text marketing: If you choose to sign up for text messages, we may send you marketing messages, product updates, offers and transactional or checkout-related messages. Message and data rates may apply. You may opt out of marketing text messages at any time by following the instructions provided in the message.

Section 2. How do we use your information?

We may use personal information to:

Process and fulfill orders, payments, returns and refunds
Provide customer service and respond to questions or requests
Communicate with you about your orders or account
Send email or text marketing when you have chosen to receive it
Operate, maintain and improve our website and services
Understand how visitors use our website and interact with our products
Measure the effectiveness of our advertising and marketing
Show or help deliver advertising that may be relevant to you
Detect, investigate and prevent fraud, security incidents or misuse of our website
Comply with legal obligations and enforce our terms and policies

We do not sell lists of our customers' personal information.

Section 3. Shopify and payment processing

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Shopify may collect, process and store personal information in connection with your use of our store, including information needed to operate the website, process transactions, prevent fraud and provide Shopify services.

Payment information is processed securely by Shopify and/or the applicable payment provider. We do not directly receive or store your complete credit or debit card number.

For more information about how Shopify handles personal information, you may review Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.

Shopify may also use information from our store together with information from other Shopify services to provide and improve features such as analytics, fraud prevention, personalization and advertising services. For more information about Shopify's processing of personal information, please review Shopify's Privacy Policy.

Section 4. Third-party services

We use third-party service providers to help us operate our business and website. Depending on how you interact with us, these providers may receive or collect personal information in order to provide their services.

These providers may include:

Shopify, for our e-commerce platform, checkout and related services
Payment processors and financial service providers
Shipping and fulfillment providers
Klaviyo and other email, SMS and customer communication providers
Google and other analytics providers
Meta and other advertising and marketing platforms
Website hosting, security, fraud prevention and technical service providers

These companies may process information according to their own privacy policies and terms.

We may also disclose personal information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or the rights and safety of others, investigate fraud or security issues, or enforce our Terms of Service.

If Activist Skincare is involved in a merger, acquisition, financing, reorganization or sale of all or part of the business, personal information may be transferred as part of that transaction.

Section 5. Cookies, analytics and advertising

We and our service providers may use cookies, pixels and similar technologies to operate our website, remember preferences, understand how visitors use our website, measure the effectiveness of our marketing, and support advertising.

For example, we may use analytics services such as Google Analytics to understand website traffic and activity.

We may also use advertising services such as Meta's advertising tools and pixel technology to understand how people interact with our website after seeing an advertisement, measure advertising performance, create advertising audiences, and help us deliver advertising to people who may be interested in Activist Skincare.

These technologies may collect information such as your IP address, browser or device information, pages or products viewed, referring pages, interactions with our website, shopping activity and purchase-related events.

Third-party advertising and analytics providers may collect information about your activities on our website and, depending on their technologies and your settings, may associate that information with activity on other websites, apps or services.

You can control or delete cookies through your browser settings. Restricting cookies may affect some website features or functionality.

Section 6. Online tracking and Do Not Track signals

Some web browsers offer a "Do Not Track" setting that sends a signal to websites requesting that online activity not be tracked. Because there is not a uniform industry standard for how websites should respond to traditional Do Not Track signals, our website does not currently respond to traditional browser Do Not Track signals.

Certain browsers or extensions may offer other privacy preference signals. Shopify and other service providers may process privacy preference signals through their own technologies where required by applicable law or supported by their services.

Third-party analytics and advertising providers may collect information about your online activities over time and across different websites or services, as described in Section 5 above.

Section 7. Your choices and requests

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in the email.

You may opt out of marketing text messages by following the opt-out instructions provided in the message.

You may also adjust your browser settings to block or delete cookies. Please note that blocking certain cookies may affect the operation or functionality of our website.

If you have questions about personal information associated with you, or would like to ask us to correct or delete information you have provided to us, please contact us. We will consider and respond to privacy requests in accordance with applicable law.

Section 8. Security and retention

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

Our website and checkout use security technologies provided by Shopify and our service providers, and payment transactions are handled through payment systems designed to comply with applicable payment-card security standards.

No method of transmitting or storing information is completely secure, however, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to fulfill orders, maintain business and tax records, provide customer service, prevent fraud, resolve disputes, enforce agreements and comply with applicable legal obligations. Different types of information may be retained for different periods.

Section 9. Children's privacy

Our website and products are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us so that we can review the information and take appropriate action.

Section 10. Links to other websites

Our website may contain links to websites or services operated by other companies. Once you leave our website, the privacy practices of those third parties are governed by their own privacy policies and terms.

We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.

Section 11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, services or legal requirements.

When we update this policy, we will post the revised version on this page and update the "Last updated" date at the top. If we make material changes, we may provide additional notice when appropriate.

Section 12. Questions and contact information

If you have questions about this Privacy Policy, would like more information about our privacy practices, or would like to make a request concerning personal information associated with you, please contact us.