Our Refillable Skincare System
Refillable skincare is here! Our refill pouches save you money, and together we help save our planet.
How it works:
- When your product is empty, save the bottle or jar
- Order a refill of any eligible product and save 10% (or 15% if you subscribe)
- Squeeze the refill pouch into your glass bottle or jar
- Recycle the pouch (more info below)
Subscriptions are the easiest and most cost-effective way to keep your skincare stocked at whatever frequency works best for you (from 1 to 6 months, your choice). You save 15% and you can skip, change or cancel your subscription at any time.
To subscribe, just choose the refill option in the drop-down menu on the product page and select the subscription button, then go through checkout.
Our refill pouches are made of mylar: a lightweight, durable material that is recyclable through TerraCycle — you can drop used pouches in a TerraCycle drop box, or ship them back to us free of charge (link below).
The pouches greatly conserve natural resources compared to recycling glass. While widely recyclable, glass is very heavy to ship. It's manufactured overseas, then screen-printed and filled in separate locations, and finally shipped to the end consumer, who puts it in the recycling bin to begin its journey once again. Lugging glass around the world on ships that burn the dirtiest fuel is not sustainable. By contrast, keeping your glass bottle and refilling it with a super-lightweight pouch is a huge carbon savings.
While it's not zero waste, we believe that making low-waste refills easy and convenient for everyone will reduce our collective environmental impact even more than striving for zero-waste perfection that only works for a few.
How to clean & reuse empty packaging
When your refill arrives to you, it will be pure and free of germs. It's your responsibility to keep it that way by only refilling clean containers, especially for products that contain water, like Active Hydration serum or Healing Water Toning Mist. Although these products have been safely preserved, it's best to start with a clean container.
How to clean your bottles
You have options! Run them through your dishwasher, or boil them for 5 minutes in distilled water. But don't drop glass containers into a pot of boiling water — the sudden temperature change could break them! Instead, place them in the pot while the water is still cool, so that they gradually heat up.
How to clean droppers
Gently pull on the bottom half of the glass dropper until it pops out of the white bulb. Then, take all 3 parts and wash in warm, soapy water. Rinse thoroughly, including running water through the glass part.
How to clean pumps
In your sink or a mixing bowl, make warm soapy water. Take the pump off your bottle, stick the tube into the soapy water, and pump away for a minute or so. Then, repeat with clean water (with no soap), and finally pump again until water stops coming out. Now, the pump is ready to be reused!
Pumps and droppers that have only been used for oils (like Precious Oils and Botanical Cleansing Oil) don't need to be cleaned because germs like bacteria, mold and yeast can't actually grow in oil.
If you want to be extra safe, feel free to follow the instructions above, and make sure they're completely dry inside and out before using them with your oil-based products again. (Oil and water don't mix!) As a final step, you can put rubbing alcohol or vodka, which evaporates really fast, through your pumps to ensure no moisture is left behind.